Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to getting your order to you as quickly and safely as possible. Please take a moment to read through our shipping policy:

Processing Time

• Orders are processed within 3-15 business days after your payment is confirmed.

• Custom or personalized items may take longer to prepare. You'll be notified if this affects your order.

Shipping Methods & Delivery Times

• We offer standard shipping, expedited shipping, and international shipping options.

• Delivery times vary depending on your location and the shipping method chosen:

  • Standard shipping: Typically arrives in 5-7 business days.

  • Expedited shipping: Typically arrives in 2-3 business days.

  • International shipping: Delivery times vary, typically 7-30 business days.

Shipping Rates

• Shipping rates are calculated at checkout based on your location and the shipping method chosen.

• We offer free standard shipping on orders over $50(within the U.S.).

Order Tracking

• Once your order ships, you'll receive a tracking number via email to monitor your package’s progress.

• Please note that tracking information may take 24-48 hours to update.

Lost or Damaged Items

• If your order is lost or damaged in transit, please contact us right away! We’ll work with the carrier to resolve the issue as quickly as possible.

• We are not responsible for packages that are lost or damaged after they have been delivered.

Customs & Duties (for International Orders)

• International orders may be subject to customs fees, taxes, or duties, which are the responsibility of the customer. These fees are determined by the destination country.

Address Accuracy

• Please double-check your shipping address before completing your order. We are not responsible for delays or issues caused by incorrect shipping information.

If you have any questions or concerns, feel free to reach out to us at  MadameJezebelJewelry@gmail.com — we’re here to help!